Service Technician - Auckland
About the Opportunity
Mode Technology is looking for a talented individual to join our team. As technology leader, our Service Technicians provide onsite support to Mode Technologys full line of products including robotics, MFD printers and copiers and conferencing screens.
In this role, you will make an impact in the following ways:
Accurately diagnose, repair and maintain equipment and accessories in optimum operating condition within manufacturers published electrical, mechanical, and copy quality specifications.
Maintain customer satisfaction through on-going needs analysis and equipment performance feedback.
Participate in weekly meetings and communicate equipment problems and solutions to fellow technicians.
Assist fellow technicians when required to maintain optimum response time and customer satisfaction
Complete required paperwork (or Remote Tech work) neatly, accurately and on time.
Project a positive image through proper attire, communication skills and personal grooming.
Follow the “Total Call Process” on every service call.
Requirements of the Role
Previous experience working as a Service Technician or similar
Would be an advantage of you can speak Te Reo but this is not a must
High school diploma or equivalent - trade school or apprenticeship is a plus.
Employ a unique combination of technical acumen and strong, positive customer service skills.
Inquisitive, knowledgeable, punctual and meticulous in their work.
A basic knowledge of electronics, mechanics, and network connectivity.
Capable of electrical repair and maintenance with minimal supervision.
Must be legally eligible to drive and have a clear driver record.
Strong customer service skills and professional presence.
Self-motivated and capable of working independently.
Sound like you ?
Email Jessica@modetechnology.co.nz
Sales Associate - Auckland & Wellington
Mode Technology is a Maori and Kiwi owned and operated technology company dedicated to providing a diverse range of cutting-edge solutions to empower businesses in the digital age. We are committed to enhancing operational efficiency and business growth for our clients through our portfolio of services, which includes:
Managed Print Solutions: Helping businesses optimize their printing infrastructure, reduce costs, and enhance productivity.
Boardroom Solutions: Elevating meeting experiences with state-of-the-art audio-visual and conferencing technology.
Robotic Solutions: Embracing automation for streamlined processes and cost savings.
HR & Recruitment Solutions: Simplifying talent management with technology-driven HR and recruitment solutions.
Managed IT Services: Ensuring the reliability and security of our clients' IT infrastructure.
We are looking for a dynamic and motivated Sales Associate to join our team, focusing on acquiring new business opportunities and expanding our client base. As a Sales Associate, you will play a crucial role in driving the growth of Mode Technology by identifying and cultivating new business relationships.
Key Responsibilities:
Prospect, identify, and qualify potential new clients within the designated target market.
Conduct research to understand client needs and offer tailored solutions to meet their requirements.
Develop and maintain a strong pipeline of potential clients.
Execute effective sales strategies to acquire new business, including cold calling, networking, and direct sales outreach.
Build and nurture client relationships, providing exceptional customer service throughout the sales process.
Collaborate with the sales team to ensure a seamless transition of new clients into the account management phase.
Stay updated on industry trends and technology to effectively present and sell Mode Technology's diverse solutions.
Achieve and exceed sales targets and key performance indicators.
Qualifications:
Proven sales experience, preferably in the technology or related industry.
Excellent communication, negotiation, and interpersonal skills.
Strong understanding of the sales process and the ability to build rapport with potential clients.
Self-motivated and goal-oriented, with a proactive approach to achieving targets.
Ability to adapt to a dynamic and fast-paced environment.
Knowledge of technology solutions and their application in a business context is a plus.
What We Offer:
Competitive salary and commission structure.
Ongoing training and professional development opportunities.
A collaborative and innovative work environment.
Opportunities for career growth within a growing technology company.
If you are a results-driven and ambitious sales professional with a passion for technology and a commitment to delivering exceptional client service, we invite you to apply and become a part of our dynamic team at Mode Technology. Join us in shaping the future of business technology solutions.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for this position to Jessica@modetechnology.co.nz
Commercial Cleaner - Auckland & Wellington
About the Opportunity
Are you passionate about maintaining pristine workspaces and contributing to a healthy environment? Mode Cleaning is seeking a dedicated Commercial Cleaner to join our dynamic team!
As a Commercial Cleaner at Mode Cleaning, you will be responsible for ensuring the cleanliness and hygiene of various commercial spaces. Your attention to detail and commitment to excellence will play a crucial role in creating a positive and welcoming atmosphere for our clients.
Key Responsibilities:
Perform routine cleaning tasks in commercial settings, including offices, industrial spaces, and common areas.
Utilize cutting-edge cleaning technology and eco-friendly solutions to achieve high standards of cleanliness.
Work collaboratively with a team to meet and exceed client expectations.
Adhere to safety protocols and guidelines during cleaning operations.
Requirements of the Role
Proven experience in commercial cleaning.
Knowledge of cleaning equipment and chemicals.
Ability to work independently and as part of a team.
Strong attention to detail and time management skills.
Commitment to maintaining a safe and healthy work environment.
Why Mode Cleaning: Joining Mode Cleaning means becoming part of a forward-thinking team that values excellence and innovation in commercial cleaning. We offer a positive work environment, competitive compensation, and opportunities for professional growth.
Sound like you ?
Email Jessica@modetechnology.co.nz